Spain Night Shift for online banking
Get prepared for the career enterprise of a lifetime in sunny Valencia, Spain! At weWow, you’ll flourish in a energetic scale-up environment, collaborating with a few of Europe’s most eminent and fastest-growing brands. Connect our extraordinary worldwide community of energetic experts, where individual and proficient development is basic.
Behind the brand.
This progressive fintech’s mission is to convert managing an account and make cash administration agreeable.
Our most current “unicorn” points to streamline individual fund organization, challenge the status quo, and make a “green” distinction. Right now, they offer assistance over 10 million clients day by day and have developed to be one of the best competitors within the European banking advertise.
A day within the life of.
We’re searching for a energetic person to connect our Extortion Phone Back group. This part centers on helping clients encountering extortion concerns whereas too taking care of common phone back. You’ll address request, heighten complex cases, and collaborate with inner groups on examinations. Amid calmer shifts, you’ll keep up a tall efficiency by overseeing customary tickets.
This position offers the adaptability to work remotely or onsite, and is idealize in the event that you flourish in night shifts and adore working autonomously in a fast-paced environment!
How you make an affect.
- Give coordinate phone back for clients encountering fraud-related concerns
- Back clients by giving clear, sympathetic direction all through the examination handle
- Recognize and address client needs and request with respect to potential fraudulent activities
- Raise uncertain or complex issues to the suitable division and guarantee convenient resolutions
- Conduct exhaustive investigate to reply to request from inside offices related to continuous examinations
- Keep up up-to-date records of all communications and actions taken with respect to extortion cases
- Take after company conventions for sensitive information dealing with and extortion avoidance hones
- Help in progressing inner forms for way better extortion discovery and reaction
- What we esteem in you.
- You’re English Native or proficient – any other dialects could be a reward
- Night move prepared from 10 PM – 7 AM – you’re prepared to handle extortion issues amid the night!
- Past encounter in extortion bolster, client benefit, or related field
- Great communication aptitudes, with the capacity to oversee high-stress circumstances calmly and professionally
- Solid explanatory and problem-solving capacities
- Nature with extortion location frameworks and hones could be a also
The additional items you’ll adore.
- Involvement a dynamic start-up culture whereas collaborating with a few of the coolest brands in Europe
- Breakfast and lunch on us – since fueling your night things
- Spanish wellbeing protections – we’ve got your well-being secured
- Free Spanish classes – open a unused dialect and inundate yourself within the nearby culture
- Career development openings – take your abilities to the another level with perpetual improvement ways
- Month to month occasions and socials – from boot camps to the coolest team-building exercises, we know how to keep things energizing
- Relocation support – we’ll assist you settle into Spain easily, from dealing with admin to advertising tips about neighborhood life